Renew Hormones Terms of Service

Introduction

Welcome to Renew Hormones! We are a hormone clinic focused on helping our patients achieve hormone balance and wellness. These Terms of Service outline what user data we collect, how we use it, who we share it with, and your rights related to your personal data.

We do not collect any health information from our users. We only collect technical information like your browser, cookies, and IP address, as well as contact information you choose to provide like your name and contact details.

What user data we collect

• Technical information: When you visit our site, we automatically collect your browser type, IP address, referrer URL, and the pages you visit. We use cookies and other technical methods to collect this data.
• Contact information: If you sign up for an account, book an appointment, purchase any products or services, subscribe to our newsletter, request information, or participate in a survey, we collect information like your name and contact details. We keep records of all transactions and communications with our clinic.
• Information you choose to provide: When you communicate with us, we collect any information you choose to provide, such as questions, comments, or requests for services. We keep a record of these communications.

How we use your data

We use your data to provide our services and communicate with you, as well as for clinic operations and improvement.

• Provide products, services, and support you request
• Send appointment reminders, confirmations, and follow-ups
• Process payments
• Communicate with you about our clinic, services, promotions, etc.
• Improve our website, services, marketing efforts, and customer experience
• Perform analytics and gather statistics to improve operations
• Comply with legal obligations

How we share your data

We do not sell or rent your personal data to third parties. We only share it in the following circumstances:

• With third party service providers we use to operate our clinic, process payments, manage communications, provide analytics, etc. These services only access the minimum data needed to perform their functions and are prohibited from using it for any other purpose.
• When required by law, such as to comply with legal process requirements.
• If we are acquired by or merged with another company, your data may be transferred to them, but it will still only be used in compliance with this policy.

Your rights over your data

• You can request a copy of the data we have collected about you at any time.
• If you have an account, you can access, update, or delete your account information and preferences at any time.
• You can unsubscribe from email communications from us.
• You can opt-out of any behavioral advertising we may use in the future.
• You can request that we delete the personal data we have collected about you. There may be circumstances where we are required to keep some of your data for legal or operational reasons, but we will delete as much as we can upon request.
• If you have any issues, concerns, or requests related to your personal data, please contact us, and we will do our best to assist you.

Thank you for taking the time to review our Terms of Service. We take your privacy seriously and work to be transparent about how we handle your personal data. Please do not hesitate to reach out if you have any other questions!